ASUS LifeFrame questions & answers

Manager for webcams and microphones embedded in ASUS-made PCs
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Question by Guest
224 views
February 8, 2022

The Built in camer in my Asus Monitor VK series is not able to be connected in Windows 10. I have installed Lefeframe 3 but that does not help. I am using a Dell Prevision 3640 with an nVidia graphics card.

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Question by Guest
513 views
April 3, 2017

Every time I try to open ASUS LifeFrame on my laptop, I get an error message telling me that the model is not supported. Please, help.

Stephen Prastman
Answer by Stephen Prastman

First, you need to make sure that you have a laptop made by ASUS, because the application will only work on those devices. If you do, try uninstalling and reinstalling the application and see if that helps.


In case this easy fix doesn't do the trick, press the Win + R buttons on your keyboard, then type devmgmt.msc in the Run box that open up and press Enter. In the Device Manager window that pops-up, make sure that your camera driver is installed correctly. If you see a yellow question mark on it, it means that it's not install properly, so right-click the name of the webcam and press Update. Lastly, reboot your computer and LifeFrame should work now.


In case you need to download the application again or drivers for your laptop, go to ASUS's support page, type in your laptop mode and go from there.

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Question by Guest
245 views
June 6, 2015

I took a couple of videos, and when I closed my laptop and opened it up again, the Lifeframe program was closed. When I went back to the program, they were gone. Is there anyway I can get them back?

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Answer by Alex Urbach

You should check where the application keeps all the recorded videos. You can either take a new video or access the settings of the software. If the files were deleted, install Recuva, then use the Wizard to define the search parameters like: file type and search location.


Download Recuva: http://recuva.software.informer.com

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Question by Guest
2K views
September 22, 2013

My Asus LifeFrame camera output is upside down and there is no option to change it back to the way it that should be. Can anyone help me?

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Answer by Pete Clapp

You need to re-install the driver of your Asus LifeFrame camera. You can go to Asus support page to find the PID code of the web camera, then download and install the corresponding driver. You need to uninstall the previous camera driver before install the new one.


Another solution is to download and install ManyCam. This is a free program and can rotate your camera output.

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Question by Guest
1K views
January 15, 2014

LifeFrame doesn't work under Windows 8.1. What can I do?

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Answer by Aiden McLeod

On the official Support web page, the developer states that the last version of Asus LifeFrame is running on Windows 8, but to avoid any incompatibility issue, you need to uninstall the utility before you upgrade to the newer OS.

Gwen
Question by Gwen
681 views
June 8, 2012

I emailed an Asus video made from LifeFrame on my computer as an attachment but those receiving it are not able to open it.


One has Windows, another has Apple. Could you explain me the reason?

Andrew Constandache
Answer by Andrew Constandache

There is nothing wrong with the video or your software. The only problem is that the users need to download a general codec which is able to play most video files using a custom player (that is the case). There are many video players for Windows which do not need additional codecs and have native support for all major video file formats. But beside this, codecs for Mac are rare or do not exist at all and instead it is recommended to use a audio/video player which has everything built-in.

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Question by CAROLYN 3
651 views
August 6, 2009

LifeFrame software is new for me and it seems complex. I need a user manual for it. Can you help me?

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Answer by Pete Clapp

You can check the user guide provided by ASUS in order to learn how to use the Life Frame software. The manual is well structured and easy to understand.

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Answer by Julia Bocchetta

Yes, please browse to the official LifeFrame website and download the latest version for your operating system. You can use a download accelerator if you want to speed things up.

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Question by Guest
637 views
February 8, 2013

I want to use the built-in camera of my ASUS and LifeFrame to record videos in widescreen, but I don't know where to find this option. When the video camera or the Camcorder tab is selected, there is a resolution button that only offers "fullscreen" options. The Monitor tab offers a widescreen resolution, but this does not take videos. Suggestions?

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Answer by Aiden McLeod

To record in widescreen, you need to choose a resolution with an aspect ratio of 16:9. None of the recording programs have an option to record in widescreen because this depends on the resolution you choose. If you can't find a widesreen resolution on your application, it means that it doesn't have the functionality for it.

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Question by nibras 1
604 views
January 4, 2010

When I start the application, the image appears upside-down. I've tried sorting it out from the Settings Window, but there doesn't seem to be anything related to this feature. What can I do?

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Answer by luckan

I have this problem too and what can i do....?

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